A new job opportunity has opened for the position of Customer Care Executive in Pune, Maharashtra. The role is ideal for individuals who are confident communicators, have good problem-solving skills, and wish to build a stable career in the customer service sector. Interested candidates can apply online through the official National Career Service (NCS) portal. The position offers a chance to work in a fast-paced environment where candidates can grow both personally and professionally.
I am writing about this job because customer service jobs like this one in Pune are among the most sought-after roles for young professionals looking to enter the corporate sector. Many fresh graduates and skilled communicators seek such openings, as they provide steady income, work experience, and opportunities for long-term career growth. Knowing about verified openings through government-linked portals like NCS ensures that applicants apply to genuine employers and not through unverified or fraudulent channels.
About the Role
The Customer Care Executive position involves handling customer queries, providing product or service information, and resolving complaints efficiently. This is a front-line role where communication and patience are key. Candidates will work with the internal team to ensure customer satisfaction and maintain professional relationships with clients.
Key Details
- Post Name: Customer Care Executive
- Location: Pune, Maharashtra
- Job Type: Full-time
- Industry: Customer Support / Service
- Application Mode: Online through NCS Portal
- Official Website: www.ncs.gov.in
Roles and Responsibilities
- Answer customer calls and respond to queries promptly
- Handle customer complaints and provide appropriate solutions
- Maintain accurate records of interactions and transactions
- Collaborate with other departments for issue resolution
- Follow company communication standards and quality guidelines
- Ensure customer satisfaction and timely service delivery
Skills Required
To perform well in this position, candidates should have:
- Strong verbal and written communication skills (English and Hindi preferred)
- Basic computer knowledge and typing speed
- Good listening and problem-solving skills
- Patience and a customer-friendly approach
- Ability to work under pressure and meet performance targets
Eligibility Criteria
- Educational Qualification: Minimum 12th Pass or Graduate (any stream)
- Experience: Freshers and experienced candidates can apply
- Age Limit: 18 years and above
- Gender: Open for both male and female applicants
- Other Requirements: Candidates should have basic computer literacy and confidence in communication
How to Apply
- Visit the National Career Service (NCS) portal: www.ncs.gov.in
- Log in or create a new job seeker account
- Search for “Customer Care Executive in Pune, Maharashtra”
- Review the job details and eligibility
- Click on Apply and complete your application with updated information
Candidates are advised to double-check their personal and educational details before submitting the form. Shortlisted applicants will be contacted directly by the employer for further selection rounds.
