If you are someone who enjoys talking to people, solving their problems, and ensuring customer satisfaction, here’s an excellent opportunity for you. A reputed organisation in Bengaluru Urban, Karnataka, is inviting applications for the post of Customer Support Executive. This role is ideal for candidates who are good communicators, patient listeners, and keen to build a career in the service or support industry. The job offers a mix of communication, problem-solving, and customer relationship skills, which are valuable in today’s business world.
I am writing about this opening because customer support roles form the backbone of any successful business. Whether it’s a product-based or service-based company, customer satisfaction directly impacts growth and reputation. Bengaluru, being India’s IT and service hub, provides plenty of opportunities in this domain, especially for young professionals and fresh graduates looking to begin their careers. Working as a Customer Support Executive is a great way to gain communication experience, understand customer behaviour, and develop professionalism that helps in future managerial roles.
About the Role
The Customer Support Executive will be responsible for assisting customers over phone calls, emails, or chats. The role involves handling queries, resolving complaints, and ensuring customers have a smooth experience with the company’s products or services. It’s a full-time position that requires good communication skills, patience, and a customer-first attitude.
Key Details
| Particulars | Information |
|---|---|
| Job Title | Customer Support Executive |
| Location | Bengaluru Urban, Karnataka |
| Job Type | Full-time |
| Experience Required | 0–3 years (Freshers can apply) |
| Industry | Customer Service / BPO / ITES |
| Application Mode | Online |
| Salary Range | ₹2 lakh – ₹3.5 lakh per annum (approx.) |
| Last Date to Apply | Open till position is filled |
Roles and Responsibilities
Answer incoming customer calls and provide support
Resolve customer queries, complaints, and requests efficiently
Maintain accurate records of interactions and follow-ups
Update customer details and feedback in the database
Coordinate with internal teams to solve issues quickly
Follow company policies while maintaining customer satisfaction
Meet daily or weekly targets as per company guidelines
Skills Required
Strong verbal and written communication skills
Basic computer knowledge (MS Office, CRM software, typing)
Active listening and problem-solving ability
Patience and a positive attitude when handling customers
Team spirit and willingness to learn
Ability to handle multiple tasks at once
Eligibility Criteria
Educational Qualification:
Candidates should have completed 12th class or hold a Bachelor’s degree in any stream. Preference will be given to candidates from Commerce, Arts, or Business backgrounds.
Experience:
Both freshers and experienced candidates can apply. Prior experience in customer service, telecalling, or BPO will be an added advantage.
Age Limit:
Applicants must be 18 years or above as per company policy.
Language Skills:
Candidates should have good command over English, Hindi, and local languages like Kannada, depending on the customer base.
How to Apply Online
Eligible and interested candidates can apply for this position through the National Career Service (NCS) website. Follow these simple steps:
- Visit www.ncs.gov.in
- Register as a job seeker with a valid email ID and mobile number
- Log in to your account and search for “Customer Support Executive – Bengaluru Urban, Karnataka”
- Read the job details carefully to ensure eligibility
- Click on Apply Now and fill in your personal and educational details
- Upload your updated resume or biodata
- Submit the form and save the confirmation or reference number for future use
