If you are good at communication, enjoy helping people, and can handle customer queries with patience and professionalism, this opportunity might be just for you. A reputed company in Gandhinagar, Gujarat is hiring Customer Support Executives to strengthen its service team and ensure smooth customer interactions. This job is ideal for candidates who can manage phone calls, resolve issues quickly, and maintain a positive customer experience.
I’m sharing this update because customer service has become one of the most promising career paths in India. With businesses expanding across sectors like banking, e-commerce, telecom, and IT, there is a rising demand for trained professionals who can handle customers efficiently. A role like this not only provides job stability and decent pay but also helps in building essential soft skills such as communication, empathy, and conflict resolution. For fresh graduates and young professionals, this position is an excellent gateway into the corporate world.
About the Role
The Customer Support Executive will be responsible for managing incoming and outgoing calls, responding to customer inquiries, and ensuring timely issue resolution. The role requires good communication skills, a calm attitude, and the ability to handle multiple customer interactions throughout the day. Candidates should also be comfortable using computers and basic CRM systems.
Key Details
| Particulars | Information |
|---|---|
| Job Title | Customer Support Executive |
| Location | Gandhinagar, Gujarat |
| Job Type | Full-time |
| Industry | Customer Service / BPO / Support |
| Application Mode | Online via NCS Portal |
| Experience | 0–2 years (Freshers can apply) |
| Last Date to Apply | Open until the vacancy is filled |
Roles and Responsibilities
- Handle inbound and outbound customer calls professionally
- Resolve customer queries and provide accurate information
- Maintain call records and update customer databases
- Escalate unresolved issues to senior staff when necessary
- Achieve assigned performance and service targets
- Ensure customer satisfaction and maintain a positive tone in all communications
Skills Required
- Strong verbal and written communication skills
- Patience and a problem-solving mindset
- Basic computer knowledge (MS Office, CRM tools)
- Ability to multitask and stay organised
- Good listening and interpersonal skills
- Willingness to work in shifts if required
Eligibility Criteria
- Education: Minimum 12th Pass or Graduation in any stream
- Age Limit: 18 years and above
- Experience: Freshers and experienced candidates both eligible
- Other Requirements: Should be fluent in English, Hindi, or Gujarati; must be comfortable working in a professional office environment
Salary and Benefits
The company offers a competitive salary package with attractive performance-based incentives. Additional benefits may include paid leaves, training sessions, and growth opportunities within the organisation. Candidates who perform well can progress to team leader or supervisor roles over time.
How to Apply Online
Interested candidates can apply through the National Career Service (NCS) website by following these simple steps:
- Visit the official website www.ncs.gov.in
- Register as a job seeker using your mobile number and email ID
- Log in and search for “Customer Support Executive – Gandhinagar”
- Read the job description and eligibility criteria carefully
- Click on Apply Now and complete the online form
- Upload your updated resume and submit your application
- Keep the confirmation or reference number for future reference
