A new job opportunity has opened for the position of Banking Assistant / Customer Service Executive in various branches of ICICI Bank across West Bengal. This role is suitable for candidates who are confident, good at communication and interested in building a stable career in the banking and customer service sector. Interested candidates can apply online through the National Career Service (NCS) portal, which lists verified job openings from genuine employers.
I am writing about this vacancy because banking jobs are among the most preferred options for young job seekers in West Bengal. Many fresh graduates look for stable jobs where they can grow, learn and gain experience in a formal work environment. ICICI Bank roles are considered trustworthy, and when such vacancies are available through a government-linked platform like NCS, applicants can apply confidently without worrying about fake postings. It is important for job seekers to know about these opportunities so they don’t miss out on secure and genuine employment options.
About the Role
The Banking Assistant / Customer Service Executive role involves direct customer interaction, helping customers with basic banking services and supporting the branch in day-to-day operations. Candidates need to be polite, patient and comfortable working in a formal office setting.
Key Details
- Post Name: Banking Assistant / Customer Service Executive
- Location: Multiple districts in West Bengal
- Job Type: Full-time
- Industry: Banking / Customer Support
- Application Mode: Online via NCS Portal
- Official Website: www.ncs.gov.in
Roles and Responsibilities
- Assist customers with account-related queries
- Provide support with documentation and form filling
- Manage basic data entry and maintain customer records
- Work with branch staff for smooth daily operations
- Offer information on bank products and services
- Ensure polite and professional customer handling
- Resolve customer issues with guidance from senior staff
Skills Required
- Good verbal communication skills
- Basic computer knowledge
- Ability to handle customers patiently
- Problem-solving attitude
- Confidence in interacting with customers
- Ability to work under pressure when required
Eligibility Criteria
- Educational Qualification: Minimum 12th Pass or Graduate
- Experience: Both freshers and experienced applicants can apply
- Age Limit: 18 years and above
- Gender: Open for male and female candidates
- Other Requirements: Basic computer skills and confidence in communication
How to Apply
- Visit the National Career Service (NCS) portal: www.ncs.gov.in
- Log in or create a new job seeker account
- Search for “ICICI Bank Job in West Bengal”
- Review the job details and eligibility
- Click on Apply and complete your application with updated information
Applicants must check all personal and education details carefully before submitting the form. Shortlisted candidates will be contacted directly by the employer for the next stages of selection.


















