Maharashtra National Law University (MNLU), Nagpur, has played a pivotal role in developing the legal and regulatory framework for India’s first MSME Online Dispute Resolution (ODR) Portal. The portal was officially launched by the Hon’ble President of India, Smt. Droupadi Murmu, on World MSME Day, 27th June 2025, in New Delhi. Spearheaded by the Ministry of Micro, Small and Medium Enterprises (MSME), Government of India, the platform is a landmark step towards accessible, technology-driven justice for Micro and Small Enterprises (MSEs) facing delayed payment disputes.
MNLU Nagpur worked closely with the Ministry of MSME to craft the portal’s legal and policy foundation. “The ODR Portal marks the intersection of law, policy, and digital innovation. MNLU Nagpur is proud to have contributed to this transformative national initiative,” said Prof. (Dr.) Vijender Kumar, Vice-Chancellor of the university. The platform offers a streamlined two-phase process, starting with AI-assisted negotiation and followed by statutory conciliation and arbitration under the MSMED Act during the MSEFC Phase.
Developed with support from the World Bank’s RAMP initiative, the portal integrates advanced digital features such as AI tools, e-filing, document uploads, virtual hearings, real-time updates, and seamless linkage with Udyam registration. These features ensure timely and cost-effective access to justice, especially for India’s smallest enterprises. Prof. (Dr.) Shilpa Jain, who led the legal drafting team, emphasized that the design promotes both procedural fairness and digital inclusion.
The core legal team from MNLU Nagpur included Prof. (Dr.) Shilpa Jain, Dr. Rengasamy Stalin, Dr. Anant Vijay Maria, Ms. Aakriti Gulati, and a group of dedicated student interns under the leadership of Prof. (Dr.) Vijender Kumar. This initiative highlights the university’s growing influence in shaping digital legal ecosystems and its ongoing commitment to legal reform, public policy, and inclusive justice delivery in India’s MSME sector.