If you are someone who enjoys talking to people and helping them make the right decisions, this job opening for a Tele Counsellor in Central Delhi might be the perfect opportunity for you. The position involves interacting with clients or customers over the phone, understanding their needs, and guiding them towards suitable services or solutions offered by the company. It’s a communication-based role that requires patience, clarity, and confidence.
I am writing about this opportunity because tele-counselling has become one of the most promising job options for youth in cities like Delhi. Many companies now rely heavily on trained counsellors to manage customer relations and guide potential clients, especially in sectors like education, healthcare, and financial services. It’s not just a calling job—it’s about building trust and helping people make informed choices. This opening in Central Delhi can be a stepping stone for those who want to start a professional journey in communication, sales, or customer service.
About the Role
The Tele Counsellor will be responsible for calling potential clients, understanding their queries, providing relevant information, and maintaining proper communication records. The role focuses on helping individuals or customers make informed decisions while maintaining a professional and friendly approach.
Key Details
| Particulars | Information |
|---|---|
| Job Title | Tele Counsellor |
| Location | Central Delhi |
| Job Type | Full-time |
| Application Mode | Online |
| Experience | Freshers and experienced candidates can apply |
| Last Date to Apply | Open until the vacancy is filled |
Roles and Responsibilities
- Handle inbound and outbound calls with professionalism
- Guide customers or students with accurate information about products or services
- Maintain call logs, feedback records, and follow-ups
- Meet daily or weekly call targets as assigned by the team lead
- Coordinate with other departments to resolve client issues
- Maintain a polite and respectful tone during all interactions
Skills Required
- Good communication skills in Hindi and English
- Clear and confident telephone manners
- Basic knowledge of computers and CRM tools
- Listening skills and ability to empathise with clients
- Positive attitude and willingness to learn
- Ability to work under minimal supervision
Eligibility Criteria
- Education: Minimum 12th pass or Graduate in any stream
- Experience: Freshers can apply; prior experience in tele-counselling or customer support will be preferred
- Age Limit: Minimum 18 years
- Other Requirements: Candidates should be comfortable with telephonic communication and have basic computer knowledge
Salary and Benefits
The salary for this role will be as per industry standards. In addition to the fixed pay, employees may earn incentives based on performance or monthly targets. Companies usually offer training sessions to help new employees understand the product and improve communication skills.
How to Apply Online
Interested candidates can apply for the Tele Counsellor role through the National Career Service (NCS) portal.
Steps to Apply:
- Visit the official website www.ncs.gov.in
- Register as a job seeker using your email and mobile number
- Log in to your account and search for “Tele Counsellor – Central Delhi”
- Review the job details carefully before submitting your form
- Click Apply Now and upload your latest resume or fill out your biodata details
- Submit the form and note down your reference number for future tracking
