There is a fresh recruitment opening for the post of Customer Service Executive in Punjab, offering a people-focused opportunity for candidates who are comfortable handling customer queries, support requests, and daily communication tasks. This vacancy has been officially listed by a verified employer on the National Career Service (NCS) portal, which confirms that the opening is genuine and applications can be submitted online through a transparent and direct process.
I am sharing this opportunity because customer service roles continue to be one of the most accessible and stable employment options across Punjab, especially for freshers and early-career professionals. Whether it is banking support, telecom services, e-commerce, healthcare, or private organisations, customer service executives play a central role in maintaining trust between companies and customers. Many candidates underestimate how valuable this experience can be. Strong customer handling skills often open doors to team leader, quality, operations, and account management roles later. Since this vacancy is listed on the official NCS portal, candidates can apply without worrying about fake calls, placement fees, or unverified recruiters. It is important for job seekers to know about such verified openings in time so they can prepare properly, understand expectations, and choose roles that match their communication skills and long-term career plans.
About the Role
The Customer Service Executive will be responsible for handling customer interactions, resolving issues, providing accurate information, and ensuring a positive service experience across phone, email, or in-person channels.
Key Details
| Particulars | Information |
|---|---|
| Job Title | Customer Service Executive |
| Location | Punjab |
| Employer Type | Private Organisation (Verified on NCS) |
| Job Type | Full-Time |
| Mode of Application | Online |
| Experience Required | As per job notification |
Roles and Responsibilities
The main responsibilities of a Customer Service Executive include:
- Handling customer queries through calls, messages, or direct interaction
- Providing accurate information about products or services
- Resolving complaints and service issues within defined timelines
- Maintaining customer records and interaction details
- Coordinating with internal teams for issue resolution
- Following company service standards and communication guidelines
- Ensuring customer satisfaction and service quality
This role requires patience, clear communication, and consistency.
Skills Required
Candidates applying for this role should have:
- Good verbal communication skills
- Basic computer knowledge and data entry ability
- Customer-friendly attitude and problem-solving skills
- Ability to handle multiple queries calmly
- Willingness to work in shifts, if required
Experience in call centres or customer handling roles is an added advantage but not mandatory for all openings.
Eligibility Criteria
Applicants should carefully check the official NCS job listing for complete eligibility details. In general, requirements include:
- Educational Qualification: 12th pass or graduate, as specified
- Experience: Freshers or experienced candidates, as mentioned
- Language Skills: Basic English and local language communication
- Age Limit: As per employer norms
Candidates should ensure they meet the eligibility criteria before applying.
Salary and Benefits
The salary for Customer Service Executive roles in Punjab depends on the organisation, industry, and experience level. Candidates can generally expect:
- Fixed monthly salary
- Stable employment with regular work hours
- Training and skill development support
- Opportunity to grow into senior support or supervisory roles
Exact salary and benefit details are usually discussed during the interview stage.
How to Apply
Interested candidates can apply online through the official National Career Service portal by following these steps:
- Visit the official website: https://www.ncs.gov.in
- Log in using your Job Seeker ID and password
- New users can register for free on the portal
- Search for “Customer Service Executive – Punjab”
- Open the job listing and read all details carefully
- Click on Apply and submit your application
- Save the Job ID for future reference
Applicants are advised to apply early and regularly check their NCS dashboard for updates from the employer.
